Refund and Returns Policy

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Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at {email} for questions related to refunds and returns.

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Do you know? You have Money in your virtual wallet.

Registered users can use it  at checkout to pay for the freebies.

Worldwide Giveaway​

We are launching our giveaway program world-widely! Total 85 packages will be sent out from our China warehouse until all packages are claimed for below 20 countries on July and August!
CountryQty. Giveaway1st order numberRemaining
Austrilia5  
Brasil3  
Canada4  
Germany6  
Spain8  
Finland2  
France3  
UK9  
Greece2  
Indonesia3 
CountryQty. Giveaway1st order numberRemaining
Ireland3  
Indian3  
Italy4  
Mexico4  
New Zealand4  
Russia5  
Saudi Arabia3  
United States7  
Vietnam4  
South Africa3 

You will choose the freebies as the giveaway!

If you have no account, please Register to start  earning your points for exchanging products!
Above products are free! son gratis! sont libres! sind frei!
We are Cheapest and Best
We are offering the most cheap price for same products. We charge the shipping equivalent to we will pay.We profit less to gain more customers. We just need your loyalty.
Always Freebies
We have prepared 12 types of freebie for your choice! You just need to place an additional order and pay them with your points. More and more products will be added as freebies
Always 10% discount
For registered user, you can always have 10% discount by using your points. you have various ways to get the points easily!
Best Brands and Products
We are sourcing directly from reliable and famous brand owner! We are keeping watching on and selecting latest and best product for our store!
Worldwide shipping
We have enough experience to shipping to most of the countries. We provide options for your choosing the shipping channel. We will compensate you import tax (VAT) for customer from EU and some other countries.
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This special promotion expires in

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500 reward
points

For discounting your  purchase and exchanging freebies!

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